Livo

This Privacy Policy describes how Livo ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

Personal Information

• Full Name
• Email Address

Device & Usage Information

• Location (GPS) for hotel discovery
• Camera access for uploading images

2. How We Use Your Information

• To provide hotel booking services
• To process payments securely
• To manage user accounts and bookings
• To improve app performance and user experience

3. Payment Processing

All payments are securely processed through Razorpay. We do not store your payment details.

Razorpay Privacy Policy

4. Email Communication

We may send emails regarding bookings, updates, or support using Brevo.

Brevo Privacy Policy

5. Data Security

• Encrypted storage using AES-256 encryption
• Secure authentication using JWT tokens
• Protected network communication

6. Third-Party Services

• Mapbox (location services)
• Cloudinary (image hosting)
• Razorpay (payments)

7. GDPR (EU Users)

If you are located in the European Economic Area (EEA), you have rights including access, correction, and deletion of your personal data.

8. CCPA (California Users)

California residents have the right to request access to or deletion of their personal data.

9. Children's Privacy

Livo does not knowingly collect data from children under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

Email: support@livo.works

Developer: Rudra Gupta